:root{--bg:#0B0A09;--surface:#16140F;--surface-2:#1C1A14;--border:#272219;--text:#F4EFE6;--text-2:#A79E90;--text-3:#6F6859;--amber:#F5A623;--amber-bright:#FFC24D;--green:#5BD68A}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--text);font-family:Inter,system-ui,-apple-system,sans-serif;-webkit-font-smoothing:antialiased;line-height:1.6}a{color:var(--amber);text-decoration:none}.wrap{max-width:1000px;margin:0 auto;padding:0 24px}.topbar{border-bottom:1px solid var(--border);background:rgba(11,10,9,.8);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.topbar .row{justify-content:space-between;height:64px}.brand,.topbar .row{display:flex;align-items:center}.brand{gap:10px;font-weight:600;font-size:18px}.pill{font-size:12px;color:var(--text-3);border:1px solid var(--border);border-radius:999px;padding:4px 12px;font-family:ui-monospace,monospace}.hero{padding:64px 0 28px}.eyebrow{font-family:ui-monospace,monospace;font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--amber)}h1{font-size:34px;font-weight:700;letter-spacing:-.02em;margin:10px 0}.sub{color:var(--text-2);max-width:560px}.grid{display:grid;grid-gap:16px;gap:16px;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));padding:24px 0 64px}.card{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:24px}.card h3{font-size:20px;font-weight:600;margin-bottom:4px}.price{font-size:32px;font-weight:700;margin:14px 0}.price span{font-size:14px;color:var(--text-3);font-weight:400}.feat{list-style:none;margin-top:14px;display:grid;grid-gap:9px;gap:9px}.feat li{display:flex;gap:9px;color:var(--text-2);font-size:14.5px}.feat 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14px;color:var(--text);font-size:15px}.login .btn{width:100%;margin-top:22px}.panel-wrap{max-width:1200px;margin:0 auto;padding:0 24px}.navwrap{display:flex;gap:6px;align-items:center;position:relative}.navlink{color:var(--text-2);font-size:14px;padding:8px 12px;border-radius:8px;text-decoration:none;cursor:pointer;background:none;border:none;font-family:inherit}.navlink.on,.navlink:hover{color:var(--text);background:var(--surface-2)}.menu{position:absolute;top:calc(100% + 6px);right:0;min-width:220px;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:6px;box-shadow:0 12px 32px rgba(0,0,0,.45);z-index:50}.menu.left{right:auto;left:0}.menu a,.menu button{display:block;width:100%;text-align:left;color:var(--text-2);font-size:14px;padding:9px 12px;border-radius:8px;text-decoration:none;background:none;border:none;cursor:pointer;font-family:inherit}.menu a:hover,.menu button:hover{background:var(--surface-2);color:var(--text)}.menu .sep{height:1px;background:var(--border);margin:6px 4px}.menu .head{padding:9px 12px 4px;color:var(--text-3);font-size:12px;font-family:ui-monospace,monospace}.acct-btn{gap:8px;background:var(--surface-2);border:1px solid var(--border);color:var(--text);border-radius:10px;padding:7px 12px;cursor:pointer;font-size:14px}.acct-btn,.avatar{display:flex;align-items:center}.avatar{width:24px;height:24px;border-radius:50%;background:linear-gradient(135deg,var(--amber),var(--amber-bright));color:#1A1300;font-weight:700;font-size:12px;justify-content:center}.welcome{padding:30px 0 8px}.welcome h1{font-size:26px;font-weight:700}.welcome .sub{color:var(--text-3);font-size:14px;margin-top:6px;font-family:ui-monospace,monospace}.stats{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:14px;gap:14px;margin:18px 0}@media(max-width:760px){.stats{grid-template-columns:repeat(2,1fr)}}.stat{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:18px 20px;text-decoration:none;display:block;transition:border-color .15s}.stat:hover{border-color:rgba(245,166,35,.4)}.stat .num{font-size:30px;font-weight:700;color:var(--text);line-height:1}.stat .lbl{color:var(--text-3);font-size:12px;letter-spacing:.08em;text-transform:uppercase;margin-top:8px;font-family:ui-monospace,monospace}.stat .num.amber{color:var(--amber-bright)}.panel-grid{display:grid;grid-template-columns:300px 1fr;grid-gap:18px;gap:18px;padding-bottom:64px}@media(max-width:880px){.panel-grid{grid-template-columns:1fr}}.side-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:18px;margin-bottom:16px}.side-card h4{font-size:13px;color:var(--text-3);text-transform:uppercase;letter-spacing:.08em;font-family:ui-monospace,monospace;margin-bottom:12px}.kv{display:flex;justify-content:space-between;gap:10px;font-size:14px;padding:6px 0;border-bottom:1px solid var(--border)}.kv:last-child{border-bottom:none}.kv .k{color:var(--text-3)}.kv 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9px;border-radius:999px;font-family:ui-monospace,monospace}.badge.ok{background:rgba(91,214,138,.14);color:var(--green)}.badge.warn{background:rgba(245,166,35,.14);color:var(--amber-bright)}.badge.off{background:var(--surface-2)}.badge.off,.empty{color:var(--text-3)}.empty{padding:36px 20px;text-align:center}.tkt-row{display:flex;align-items:center;gap:14px;padding:14px 20px;border-bottom:1px solid var(--border);text-decoration:none}.tkt-row:last-child{border-bottom:none}.tkt-row:hover{background:var(--surface-2)}.tkt-ref{font-family:ui-monospace,monospace;font-size:12px;color:var(--text-3)}.msg{border:1px solid var(--border);border-radius:12px;padding:14px 16px;margin-bottom:12px;background:var(--surface)}.msg.staff{border-color:rgba(245,166,35,.35);background:rgba(245,166,35,.05)}.msg .who{display:flex;align-items:center;gap:8px;margin-bottom:8px}.msg .who .nm{color:var(--text);font-weight:600;font-size:14px}.msg .who 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var(--border);color:var(--text-3);border-radius:10px;padding:9px 16px;font-size:14px;font-weight:600;cursor:pointer;font-family:inherit;transition:.15s}.btn-ghost:hover{border-color:var(--ember);color:var(--ember)}.btn-ghost:disabled{opacity:.6;cursor:default}.urow{display:flex;align-items:center;gap:14px;padding:13px 16px;border-top:1px solid var(--border);flex-wrap:wrap}.urow:first-of-type{border-top:none}.urow-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.urow-actions .navlink{font-size:13px}@media(max-width:640px){.urow{align-items:flex-start}.urow-actions{width:100%}}.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.55);display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.modal{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:22px;max-width:420px;width:100%;box-shadow:0 20px 60px rgba(0,0,0,.5)}.nav-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;margin-left:6px;border-radius:9px;background:var(--ember);color:#fff;font-size:11px;font-weight:700;line-height:1;vertical-align:middle}.tkt-row.unread{background:rgba(245,166,35,.06)}.unread-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--amber);margin-right:8px;vertical-align:middle}